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Privacy Policy
We respect your concerns about privacy and value the relationship we have with you. This Privacy Policy describes the types of personal data we collect about our
customers, how we use this information, with whom we share it, and the rights of our customers regarding our use of the information. We also describe the measures we take to protect the security of the information, how long we retain it and how our customers can contact us about our privacy practices and how to exercise their rights.
For the purposes of applicable data protection laws, the data controller is the legal entity located in the country where you live (i.e., where your billing address is). The details of the legal entities acting as data controller for the purposes of this Privacy Policy are indicated below in the section “How to Contact Us”.
Information We Collect
We may obtain personal data about you from various sources. We collect this information when you provide it at one of our stores, or on our website, or via our social media pages.When you visit this site, our social media pages, or use services or features of one of our mobile applications, we also collect certain information about your device or usage by automated means, including using technologies such as cookies, web server logs and web beacons.
Information You Provide
You may provide personal data to us in a number of ways, such as when you participate in an offer or promotion, or when you make a purchase on our site or in our stores, via our social media pages. The types of personal data you provide to us may include: • Contact information (such as name, postal address, email address, and mobile or other phone number) • Age or date of birth • Gender • Username and password, nickname/screen name • Payment information (such as your payment card number, expiration date, and card security code) • Shipping and billing information (such as delivery address, and billing address) • Purchase history • Contact information for friends, family or other
people you would like us to send a message to on your behalf (please ensure that you only submit contact information of individuals with whom you have a personal or family relationship and who have consented to receive messages from you or us) • Information or content you provide (such as photographs, videos, reviews, articles, questions, survey responses and comments) • Information provided to us through social (such as your name, profile picture, likes, location, friend list and other information described on the social media network
How We Use the Information
We will use the information you provide to: • Send you promotional materials or other communications if you so elect, • Provide the products or services you (or your company) have requested and operate features on our site • Process your payment card transactions and/or gift card transactions • Create and manage your online account, including access to your online and in-store purchase history • Create a profile about you based on the information you provided to us in order to tailor our advertisements to your interests, • Chat with you or respond to your inquiries • Post your product reviews • Tailor ads displayed to you on our site and elsewhere to your interests and history with us • Communicate with you about, and administer your participation in, special events, contests, sweepstakes, loyalty programs, surveys and other offers • Operate and communicate with you about our social network pages • Operate, evaluate and improve our business (including developing new products and services; enhancing and improving our services; managing our communications; analyzing our products; performing data analytics; and performing accounting, auditing and other internal functions)
• Comply with applicable legal requirements, relevant industry standards and our policies We also may use the information in other ways for which we provide specific notice at the time of collection. The information collected is necessary for the purposes set forth above. Without this information, you may not be able to take
advantage of some of our products or services.
Legal Basis for Our Use of the Information
We will use the information you provide for the above purposes if: • it is necessary to perform a contract to which you are party (e.g., to process your payment and deliver the products you have ordered); or • we have obtained your consent; or if • we have a legitimate interest to do so (including a legitimate interest in performing marketing activities, research activities, data analytics, and internal administration functions, processing and enforcing legal claims, and conducting our business in compliance with all applicable laws, relevant industry standards and our policies).
Third Party Web Analytics Cookies
We may use third party web analytics services on this site, such as those of Coremetrics, and/or Adobe Site Catalyst and/or Google Analytics. The service providers that administer these services use technologies such as cookies, web server logs and web beacons to collect information (such as IP address) and use that information to help us analyze how visitors use the site. These vendors may use cookies placed on this site (such as the Google Analytics cookie) and cookies placed on third-party web sites (such as Google advertising cookies), or other third-party identifiers, together, to analyze our site visitors. When you first visit our site, a cookie banner will inform you of the use of these analytics technologies. They will only be used if you accept them or if you continue using this site. You may change your cookie settings at any time to accept or refuse these analytics technologies by clicking on the cookie control tool below to adjust your cookie preferences. Adjusting your cookie preferences may disable certain functionality on this site, as described below. You may deactivate the ability of these analytics services to analyze your browsing activities on this site. To learn more about web analytics service, and to exercise your choice with respect to their
collection of information on this site: • For Coremetrics, please click here
https://www-01.ibm.com/software/marketing-solutions/privacy/visitor-opt-out.html • For Adobe Site Catalyst, please click here; • To disable Google Analytics, please download the browser add-on for the deactivation of Google Analytics provided by Google at http://tools.google.com/dlpage/gaoptout?hl=en . To learn more about privacy and Google
Analytics please consult the Google Analytics overview provided by Google at:
http://www.google.com/intl/en/analytics/privacyoverview.html.] • We may implement certain Google Analytics Advertising Features (including Remarketing with Google Analytics; Google Display Network Impression Reporting or Google Analytics Demographics and Interest Reporting). You can opt-out of the Google Analytics Advertising Features through Google Ad settings or by visiting https://tools.google.com/dlpage/gaoptout/ . We will use the data provided by these features as described under “How We Use the Information We Collect”.
Third Party Cookies Intended to Improve the Interactivity of the Site
This site may also support certain third party services, including social sharing buttons facebook, twitter, pinterest and instagram, tweet lists (twitter) and videos posted on the site (Youtube). These features use third party cookies that are directly set on your device by these services. When you first visit our site, a cookie banner will inform you of the use of these cookies. They will only be used if you accept them or if you continue using this site. Targeted Advertising We may also use third-party platforms, including platforms operated by social networks, such as Google, Facebook and Pinterest, to show you interest-based ads. We may convert your email address,
telephone number or other information into a unique value which can be matched by those third parties with a user on their platform or with other data they may have collected from you. This matching allows interest-based ads to be delivered on those platforms. To opt-out of these ads, you must change your preferences by clicking on the cookie control tool below and unselect the “targeting” setting. These platforms may have their own privacy notices or policies, which we strongly suggest you review.
Information We Share
We do not rent lists, sell or otherwise disclose personal data we collect about you, except as described here. We may share your personal data with: • Our affiliates for the purposes described in this Privacy Policy. • Service providers who perform services on our behalf based on our instructions. We do not authorize these service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. Examples of these service providers include entities that process credit card payments, fulfill orders, and provide web hosting and marketing services. • Other third parties with your consent. In addition, we and our affiliates and other service providers may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity. We also reserve the right to transfer personal data we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal data you have provided to us in a manner that is consistent with our Privacy Policy. Following such a sale or transfer, you may contact the entity to which we transferred your personal data with any inquiries concerning the processing of that information.
Reviewing, Updating or Deleting Personal Data or Restricting or
Objecting to their Use
Subject to applicable law, you have the right to request access to and rectification or erasure of the personal data we maintain about you, or to request the restriction of our use of this information, as appropriate. You also have the right to object at any time to the use of your personal data for direct marketing purposes, including profiling related to direct marketing. For all other purposes, you may object at any time to the use of your personal data, on grounds relating to your particular situation, in accordance with applicable law. These rights may be limited in some circumstances under applicable law. We may take reasonable steps to verify your identity before granting access or making corrections. You may exercise these rights by contacting us as indicated below.
How We Protect Personal Data
We maintain appropriate technical and organizational safeguards to ensure an appropriate level of security of your personal data, in particular to protect your personal data against accidental unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. However, no security system is perfect and we cannot promise that information about you will remain secure in all circumstances, including the security of your data during transmission to us or the security of data on your mobile device.
How To Contact Us
If you have any questions or comments about this Privacy Policy, or if you would like to exercise your rights, please email info@hexnhitstamps.com.